HD 500 Digital Hearing Aid

Top of the range in-the-ear hearing aid with unique ‘open fit’ design
$999.00 each |
Select options:
Which Ear:  

In the ear

Small almost invisible

Programmable

Programmable to an audiogram

Volume

Adjustable volume

Batteries

Size 10 / 4-5 days

Overview

The HD500 Digital Hearing Aid is an outstanding, open fit, in-the-canal hearing aid with adjustable settings. Packed bursting with the latest hearing technology, it’s designed to provide not only ultimate sound quality but is incredibly comfortable to wear. The HD500 Hearing Aid is designed to provide the ultimate listening experience for those with mild to moderate hearing loss, with the minimum amount of fuss.

Is the HD 500 Digital Hearing Aid right for you?

  • Pros

  • Straight-forward to fit in the ear
  • Thin design allows for more natural airflow into the ear canal compared to most other in-the-ear devices
  • Programmable to your audiogram & free fine-tuning for the life of the product
  • 4 volume levels accessed Air-Touch
  • 30 day money back return if not suitable
  • 12 month warranty
  • Cons

  • Changing the concha lock and wax guard can be fiddly
  • Moisture/wax build up in the ear canal can damage the components
  • Smallest hearing aid battery used - life per battery about 4-5 days
  • Less overall amplification available compared to our other hearing aids.

Features

The HD500 has a unique design, being triangular in shape, and very thin. A thin plastic concha lock (semi-circular in shape) attaches to the HD500 and sits just outside the ear canal in the bowl (concha) part of the ear. There is nothing behind-the-ear. The HD500 sits comfortably within the ear canal yet allows more natural airflow than with other in-the-ear devices, minimising the ‘blocked up’ sensation often reported when in-the-ear devices are worn.  


Available in either a beige or black shell. 

With an impressive amount of high-end technology crammed into this device, it is possible to achieve excellent clarity of sound even in the most challenging of listening environments. Special features include background noise reduction, speech enhancement, a music setting option and feedback management


If you have sent us your audiogram in advance, the HD500 will be programmed with 4 volume settings based on your hearing loss profile. 

  • Setting 1 is set 3dB softer than the software’s recommendation for the audiogram to give a softer option on startup. 
  • Setting 2 is as per audiogram recommendation
  • Setting 3 is 3dB louder than setting 2
  • Setting 4 is 3dB louder than setting 3. 

If you do not have an audiogram; our standard setting, suitable for a mild to moderate, high-frequency hearing loss is used to create the 4 settings. Treble tones are boosted up more than lower bass tones.

Dimensions

15mm x 11mm x 5mm

  • Pack of 6 size 10 batteries – each battery will last an average of 4 days
  • Medium size concha lock (this fits more than 80% of ears comfortably, but a smaller / bigger lock is also available - just let us know if you’d like to try a different size once you’ve the medium has been trialled) 
  • 15 spare wax guards (HF4)
  • Cleaning brush (there is magnet on one end to help with battery removal)
  • User guide
Download user guide
Looks

The HD500 has a unique design, being triangular in shape, and very thin. A thin plastic concha lock (semi-circular in shape) attaches to the HD500 and sits just outside the ear canal in the bowl (concha) part of the ear. There is nothing behind-the-ear. The HD500 sits comfortably within the ear canal yet allows more natural airflow than with other in-the-ear devices, minimising the ‘blocked up’ sensation often reported when in-the-ear devices are worn.  


Available in either a beige or black shell. 

Sounds

With an impressive amount of high-end technology crammed into this device, it is possible to achieve excellent clarity of sound even in the most challenging of listening environments. Special features include background noise reduction, speech enhancement, a music setting option and feedback management


If you have sent us your audiogram in advance, the HD500 will be programmed with 4 volume settings based on your hearing loss profile. 

  • Setting 1 is set 3dB softer than the software’s recommendation for the audiogram to give a softer option on startup. 
  • Setting 2 is as per audiogram recommendation
  • Setting 3 is 3dB louder than setting 2
  • Setting 4 is 3dB louder than setting 3. 

If you do not have an audiogram; our standard setting, suitable for a mild to moderate, high-frequency hearing loss is used to create the 4 settings. Treble tones are boosted up more than lower bass tones.

Size

15mm x 11mm x 5mm

What’s in the box
  • Pack of 6 size 10 batteries – each battery will last an average of 4 days
  • Medium size concha lock (this fits more than 80% of ears comfortably, but a smaller / bigger lock is also available - just let us know if you’d like to try a different size once you’ve the medium has been trialled) 
  • 15 spare wax guards (HF4)
  • Cleaning brush (there is magnet on one end to help with battery removal)
  • User guide

FAQs

Here's answers to the frequently asked questions about the HD 500 Digital Hearing Aid
How do I use the HD500?


How do I know if it will fit my ear?

The design of the HD500 is extremely thin and will fit into the vast majority of adult ear canals. A possible issue may be found with the outer edge - it may stick out of the ear canal more than you would like. But that’s why our 30 day return period allows for a trial in your own ear, in the comfort of your own home.

What if it doesn't work for me?

If anything about the physical fitting or sound is not to your liking, you can return the HD500 for a full refund within the first 30 days of receipt. Please do contact us to see if another product may be better suited, and a further 30 day trial with another product can be arranged.

Should I get one or two?

If an evaluation by a hearing professional indicates that you have hearing loss in both ears, and especially where the degree of loss is similar, two hearing aids are usually recommended. 


While it may be tempting to try to limit the cost by going with a single hearing aid, wearing just one hearing aid may not give you maximum benefit in some difficult listening situations.


How do I know if the sound will be right for me

If you have a copy of a hearing test available you can send it to us and we can confirm if the HD500 can cover your hearing loss. If you order a HD500 without providing a hearing test result, you will be trying out its standard settings, which cater for mild to moderate, mainly high frequency hearing loss. 


Free fine tuning is also available for the life of the product if needed.

How much will it cost to run the HD500?

The following items will need to be replaced on the HD500:

  • Battery: budget 6 batteries per month (6 batteries in a pack)
  • Wax guard: varies greatly person to person - average change once every 4 weeks (15 Wax guards in a pack)
  • Concha lock:  recommendation to change every 6 months
How do I turn the HD500 on/off?

No on/off switch, just insert battery, close / open battery door

How do I change the volume?

There is no physical push button on the HD500. The 4 volume settings are changed via the Air-Touch pressure-change method. The HD500 will always start up in setting 1. Using a cupped hand, double tap against the ear wearing the HD500. You will hear 2 beeps to indicate setting 2 is now active. Double tap again for setting 3 (3 beeps) and again for setting 4 - the loudest option. To have this further adjusted, we can do a free fine tuning for you. 

How do I clean the HD500?


Reviews

Some of our customers' experiences

Not quite right?

Compare to other In the Ear hearing aids
Price (Each) Programmable Volume Control Moisture Resistant Noise Reduction Speech Focus Battery
HD 151 $349.00 Size 10 / 4-5 days
HD 230 $499.00 Size 10 / 4-5 days
HD 250 $479.00 Size 10 / 5 days
HD 500 $999.00 Size 10 / 4-5 days
HD 91 $259.00 Size 10 / 4-5 days

Want to chat to an audiologist?

We have a dedicated team of audiologists available to help. Leading the team at HearingDirect.com is Joan, who is happy to answer any questions you might have.

Mon-Fri 9:00 - 17:00

We are here to help
We typically respond in a few minutes